Terms & Conditions
Welcome to Maison La Cerisaie, Sixt Fer à Cheval, Grand Massif. Sally-Anne and Simon Airey trading as Maison La Cerisaie (“Maison La Cerisaie”, “We”, “Us”) hereby give notice that any booking you make for rental of all or part of the chalet Maison La Cerisaie is subject to the following conditions. If you place a booking with us, you accept these conditions. Please read them carefully.
This contract is between Maison La Cerisaie and the party leader (“You”, “Guest”) who must sign the booking form accepting these conditions on behalf of all persons named on the booking form (“Guests”), including those substituted or added by agreed amendment of the booking. Only persons named on the booking form are entitled to use the property. A contract exists when you have paid a deposit and we have confirmed the reservation in writing.
Guests must treat the property, its furnishings, fittings, utensils and other facilities with care and respect. Any loss or damage incurred to the property must be reported to us straight away. We have the right to recover from you the cost of any loss, damage or breakage caused during your stay.
We accept no responsibility for any of your personal belongings, including money, electrical and IT equipment and official documents, both inside and outside the chalet.
Booking and Payment
A booking is secured once we have received the completed booking form, together with a 25% deposit. All deposits are non-refundable except where we are unable to accept your booking.
The full balance is to be paid no later than 8 weeks before the arrival date and, for self-catered bookings, is to be accompanied by a 600€ bond, which we will hold against any loss, damage or breakage. The bond will be returned, in full or as appropriate, within 14 days of the end of the rental period.
Bookings made within 8 weeks of arrival are payable in full immediately.
Where payment is not made 8 weeks before arrival, the booking may be cancelled and the deposit forfeited.
We aim to ensure that prices shown on our website are current and accurate at all times. However, we reserve the right to adjust prices at any time before you make your booking and we will confirm them at the time of your booking.
Cancellation must be made in writing by the party leader and will be subject to the following charges:
- More than 8 weeks before arrival: 25%
- 4-8 weeks before arrival: 50%
- 2-4 weeks before arrival: 75%
- Less than 2 weeks before arrival: 100%
Any alterations, other than additions, made to the existing booking within 8 weeks of arrival may be subject to an administrative fee.
We accept no legal liability and no compensation will be paid if we are forced to cancel, curtail or in any way change your holiday due to circumstances beyond our control, including but not limited to war, civil unrest, industrial dispute, natural disaster, fire, technical problems with transport, closure or congestion of airports or ports, adverse weather conditions and any other similar event.
You are expected to purchase insurance to cover both the cost of cancellation by you and the cost of assistance, medical treatment or repatriation in the event of your having an accident or becoming seriously ill. We disclaim responsibility for any costs associated with your injury, sickness or repatriation.
Maison La Cerisaie is a non-smoking chalet. Smoking is not permitted inside the chalet or within the porch area. It is permitted on the guest garden terrace.
We regret that for the moment we cannot accept pets.
We ask you not to wear outdoor shoes in the chalet. Please bring indoor shoes or slippers.